Dexsport login: signing in, and what to do when it fails

Start from the real page

Open dexsport.io from your bookmark or by typing it, then use the sign-in control on the site. The layout can change over time, so go by what the site shows you today. Check the domain before you enter anything. If you got to the page through a link in a message, close it and start again from the address bar. How to check the address takes a minute.

Use the method you signed up with

An account is tied to how you created it. If you registered with one sign-in method and now try another, you may land somewhere that looks empty, or be refused outright. Before assuming something has gone wrong, think back to how you first signed up, and which browser or device you used.

If your account is linked to a crypto wallet, the wallet address you connect has to be the same one. Wallet apps often hold several accounts, so a login with the wrong one can look like a lost balance when nothing is lost.

Fix the browser

A surprising share of login trouble is an old session stuck in the browser. Try these in order, testing after each one:

• Reload the page fully, then close and reopen the tab.
• Clear the cache and cookies for that site only, which keeps your other logins intact.
• Update the browser to the current version.
• Switch off extensions that change pages, then try again.
• Try another up-to-date browser on the same device.

On a phone, close the browser completely before reopening it. Backgrounded tabs can keep a broken session alive.

Sort out the wallet connection

When the site cannot see your wallet, the cause is usually on the wallet side.

• Unlock the wallet before you press connect.
• Check the prompt did not open behind another window.
• Select the wallet account linked to your Dexsport account.
• Update the wallet app or extension.
• Disconnect the site in your wallet's settings, then connect again.

Connecting never needs your recovery phrase. Should a prompt or page ask for it, stop and close it, then check the domain.

Contact official support

If you have been through those steps, use the support channel listed on dexsport.io. Tell them how you signed up, roughly when it last worked, which device and browser you use, and send a screenshot of any error. Never share your password or recovery phrase, including with someone who says they work for support.

This guide cannot reset anything for you, because it has no access to Dexsport accounts.